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I simply don't understand how Apple can allow such a disappointing finale to an otherwise outstanding symphony.īought the iPhone 13…worse iPhone in years. Their negligence threatens to sour the entire experience. People who appear not to value customer experience or worry about tarnishing the brand's reputation. It baffles me that Apple would delegate this crucial step to individuals who seem indifferent to the hard work and dedication poured into the process by everyone else.

How can a company like Apple entrust the final stage of this intricate process to delivery personnel who lack the same care and commitment? To someone who erroneously delivers your brand-new laptop to a different part of the city, and then charges you $40 to rectify their mistake?

However, there's something that deeply confounds me. It's truly astounding how they convert raw silicon and aluminum into something as refined as a MacBook. The individuals extracting silicon, the engineers designing hardware, the designers crafting my user experience, and the developers creating the extraordinary operating system - they all do an incredible job. I love their hardware, I love their software, and respect the people who make it all come together. I must say, I have a profound admiration for Apple and its accomplishments.

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